Peggy Richardson, Vice President of Claims

Peggy Richardson serves as the Vice President of Claims at Innovative Stop Loss Solutions (ISLS), where she is at the forefront of developing and implementing a client-centered service model that prioritizes proactive and agile claims management. Under her leadership, ISLS’s client service program has become a cornerstone of reliability and expertise, offering unparalleled support to Third Party Administrators (TPAs) and brokers seeking professionally managed, self-funded insurance solutions.

Peggy’s approach extends beyond merely providing insurance; she is dedicated to creating enduring partnerships that enhance client value and satisfaction. Before joining ISLS, Peggy made significant contributions to the claims management sector through her roles at Summit Re, Swiss Re Corporate Solutions, TMS Re, and IU Health Plans. In each position, she was instrumental in refining claims processes, enhancing operational efficiency, and fostering relationships that built trust and facilitated growth.

Peggy’s extensive experience and innovative strategies in the claims space have solidified her reputation as a respected leader, known for her ability to navigate complex challenges and drive forward-looking solutions in the insurance industry.